current quiz MGT-502-1 DATE28-20-12-10 SOLVED

[Sadia0786]

current quiz MGT-502-1 DATE28-20-12-10 SOLVED

1.   What is the last step in the Rational Decision-Making Model?
Select correct option:
Developing alternatives
Collecting relevant data
Weighing the decision criteria
Computing the optimal decision

REF.
Step 6: The final step is to compute the optimal decision:
• Evaluating each alternative against the weighted criteria and selecting the alternative with the
highest total score.

2.   Which of the following is NOT a key component of emotional intelligence?
Select correct option:
Self-awareness
Self-management
Commitment
Empathy
REF
…..Emotional Intelligence
a. Self-awareness
b. Self-management
c. Self-motivation
d. Empathy
e. Social skills.

3.   Which of the following network structure requires high emergence of leadership?
Select correct option:
Wheel
Chain
All-channel
Diverse
4.   Leaders achieve goals, and power is:
Select correct option:
A goal in and of itself
Usually used by poor leaders
A means of achieving goals
A strong influence on leaders’ goals
REF.
Leaders use power as a means of
attaining group goals

5.   Which of the following is NOT an individual factor related to political behavior?
Select correct option:
Organizational investment
Perceived job alternatives
Zero-sum reward practices
Level of self-monitoring
REF.
Individual Factors Which Contribute to Political Behavior
• Level of self monitoring
• Need for power
• Internal locus of control
• Investment in the organization
• Perceived alternatives
• Expectations of success

6.   In attribution theory, what is distinctiveness?
Select correct option:
Whether an individual displays consistent behaviors in different situations
Whether an individual displays different behaviors in different situations
Whether an individual displays consistent behaviors in similar situations
Whether an individual displays different behaviors in similar situations
REF.
Distinctiveness: shows different behaviors in different situations.
7.   What do we call the process by which individuals organize and interpret their sensory impressions in order to give meaning to their environment?
Select correct option:

Perception
Interpretation
Social verification
Environmental analysis
REF.Perception …A process by which individuals organize and interpret their sensory impressions in order to give meaning to their environment
8.   Mr. Rahman discusses job related problems with supervisor and attempts to improve conditions actively. It is an example of which of the following ways through which employees express dissatisfaction?
Select correct option:
Neglect
Loyalty
Exit
Voice
REF.3. Voice: Actively and constructively attempting to improve conditions, including suggesting improvements, discussing problems with superiors, and some forms of union activity.

9.   What does consensus refer to in attribution theory?
Select correct option:

There is general agreement about a perception
Different people perceive a situation similarly
Different people respond the same way in the same situation
All people behave precisely the same way in certain situations
REF.
• Consensus: Response is the same as others to same situation.
10.   Which of the following is NOT true of charismatic leaders?
Select correct option:

They have behavior that is unconventional
They are willing to take high personal risk
They have a vision and the ability to articulate the vision
They show consistency with their followers’ behaviors
REF.
key characteristics of  Charismatic Leader
• Vision and articulation
• Personal risk
• Sensitivity to follower needs
• Unconventional behavior

11.   When your superior offers you a pay raise if you will perform additional work beyond the requirements of your job, he/she is exercising which of the following power?
Select correct option:

Referent
Coercive
Reward
Personal
REF.
Reward power Obtaining compliance with promised or actual rewards
12.   Mr.Ajmal is considered as one of the most organized and self-disciplined employee of XYZ company. He is exhibiting which of the following dimension of the Big five model of personality?
Select correct option:
Agreeableness
Open to Experience
Conscientiousness
Emotional Stability
REF.4. Conscientiousness
The Big Five trait of conscientiousness refers to the extent to which an individual is careful, scrupulous, and persevering. Individuals high on this dimension are organized and self-disciplined
13.   The more consistent a behavior, the more the observer is inclined to ___.
Select correct option:

Attribute it to interpretation
Attribute it to internal causes
Attribute it to consensus
Attribute it to external causes
REF.
6. Consistency in a person’s actions. Does the person respond the same way over time? The more consistent the behavior, the more the observer is inclined to attribute it to internal causes.
14.   When all communication is channeled through one person, which of the following communication network exists?
Select correct option:
Direct
Chain
Lateral
Wheel
REF.
Communication Networks
In a wheel network, most information travels through one member, who receives all messages from other group members and is the sole sender of messages to them. Other members communicate only with the central member and do not communicate directly with each other.

15.    The process of forming impression( through combining, integrating and interpreting information) of someone on the basis of previous attitude of ours, stimulus and current mood is called________________.
Select correct option:
Selective Perception
Mood
Behavior
Social Perception
REF
Social Perception The process through which individuals attempt to combine, integrate, and
interpret information about others
16   Achievements, Honesty, Fairness and Concern for other are related with _________ Values.Select correct option:
Personal
Work
Instrumental
Terminal
REF.
Work Values
– Achievement (career advancement)
– Concern for others (compassionate behavior)
– Honesty (provision of accurate information)
– Fairness (impartiality


17.   Which one of the following group types is organizationally determined?
Select correct option:
Task
Work
Authority
Social
Formal Groups
• Result from the demands and processes of an
organization
• Designated by the organization as a means to
an end
– Command group
• Comprises subordinates reporting
directly to a give supervisor
– Task group
• Comprises employees who work
together to complete a particular task
or project
18.   The cognitive process through which an individual selects, organizes but misinterprets environmental stimuli is known as_________
Select correct option:
Perception
Projection
Selective Perception
Mis-Perception
REF.
Misperception
Misperception is the cognitive process by which an individual selects and organizes, but misinterprets, environmental stimuli
19.   Which one of the following is NOT a component of an organization
Select correct option:
People
Place
Structure
Task

REF.Components of an Organization
Task - an organization’s mission, purpose, or goal for existing
People - the human resources of the organization
Structure - the manner in which an organization’s work is designed at the micro level; how departments, divisions, & the overall organization are designed at the macro level
Technology - the intellectual and mechanical processes used by an organization to transform inputs into products or services that meet organizational goals


20.   Mr.Fahad's one day salary was deducted because of his uninformed leave, as he was already warned about this behavior. It is an example of which method of shaping behaviors?
Select correct option:
Reinforcement
Positive Reinforcement
Punishment
Negative Reinforcement

[Sadia0786]

CURRENT QUIZ MGT-502-5,DATE[1].28-12-2010 SOLVED


1.   Which of the following statements is true?
Select correct option:

Older employees have lower rates of avoidable absence than younger workers
Older employees are more likely to quit their job than younger workers
Older employees are perceived to be more flexible than younger workers
Older employees generally have lower productivity than younger workers

REF.
Age
older employees have lower rates of avoidable absence than do younger employees.


2.   Primary change agents in an organization are:
Select correct option:
Employees
Managers
Leaders
Stakeholders

REF.
Managers are the primary change agents in most organizations. By the decisions they make and their role-modeling behaviors, they shape the organization’s change culture

3.   Biological Characteristics included the following EXCEPT:
Select correct option:

Marital Status
Gender
Color
Age

REF.
Biographical Characteristics
• Age
• Gender
• Marital status
• Length of service, etc.

4.   Which of the following leadership behaviors are identified by the path-goal theory?
Select correct option:

Supportive, employee-oriented, laissez-faire and participative
Achievement-oriented, supportive, humanistic, and directive
Participative, achievement-oriented, directive, and supportive
Directive, participative, supportive, and laissez-faire

REF.
Path-goal theory .
.Leaders need to adjust the type of behavior they engage in (directive, supportive, participative, or achievement-oriented) to correspond to the nature of
the subordinates they are dealing with and the type of work they are doing.

5.   Protecting the interests of deprived and less powerful is known as__________
Select correct option:

Obligation
Right
Justice
Duty

REF.
• Justice
a. Protects the interests of the underrepresented and less powerful

6.   Which of the following is NOT a key component of emotional intelligence?
Select correct option:
Self-awareness
Self-management
Commitment
Empathy

REF
…..Emotional Intelligence
a. Self-awareness
b. Self-management
c. Self-motivation
d. Empathy
e. Social skills

7.   Which of the following is ‘NOT’ one of the most common reasons people join groups?
Select correct option:
Security
Status
Equity
Power

REF.
Why Do People Join Groups
•   Security
•    Status
•    Social needs
•    Power
•    Goal Achievement


8.   What do we call it when we judge someone on the basis of our perception of the group to which he/she belongs?
Select correct option:

Stereotyping
Categorizing
Halo effect
Prototyping

REF.
3. Stereotyping
• Stereotyping—judging someone on the basis of our perception of the group to which
he or she belongs

9.   While managing political behaviors in organization, the manager requires discouraging:
Select correct option:

Negotiation
Relationships
Self interest
Dialogue
REF.
Managing Political
Behavior
Encourage   Discourage
Relationships   Negativity
Negotiation   Self-Interest
Compromise   Destructive Behavior

10.   Which of the following are identified  as new managerial functions?

        Planning and organizing
        Leading and controlling
        Directing and monitoring
        TQM and continuous improvement
REF.
New Management Functions
New Managerial Functions

To provide leadership and direction

Total Quality
Management
   Continuous
Improvement

11.   Which path-goal leadership style leads to greater satisfaction when tasks are ambiguous or stressful?
Select correct option:

Directive
Supportive
Participative
Reactive
REF.
Path-Goal Theory
• Directive leadership leads to greater satisfaction when tasks are ambiguous or stressful than
when they are highly structured and well laid out

12.   Which of the following statement is TRUE about Type B individuals?
Select correct option:

They are extremely competitive.
They have a sense of urgency,impatient and hostile.
They are fast workers and prefer quantity over quality
They are more relax and easy going.
REF.
Type B individuals are more relaxed and easygoing
13.   A national culture characteristic describing the extend to which a society feels threatened by uncertain and ambiguous situation and tries to avoid them is called________________
Select correct option:

Short Term Orientation
Long Term Orientation
Uncertainty Avoidance
Performance Orientation
REF.
Uncertainty Avoidance
A national culture characteristic describing the extend to which a society feels threatened by uncertain and ambiguous situation and tries to avoid them
14.   E-Organizations rely MORE on:
Select correct option:

Team Decision Making
Individual Decision Making
Virtual-Team Decision Making
Group Decision Making
REF.
The e-organization, with its heavy reliance on the Internet, increases potential workplace distractions.Managers need to be particularly alert to the negative effects of cyber-loafing. In addition, the e-org will rely less on individual decision making and more on virtual-team decision making
15.   Mr. Rahman discusses job related problems with supervisor and attempts to improve conditions actively. It is an example of which of the following ways through which employees express dissatisfaction?
Select correct option:
Neglect
Loyalty
Exit
Voice
REF.3. Voice: Actively and constructively attempting to improve conditions, including suggesting improvements, discussing problems with superiors, and some forms of union activity
16.   What are the three classes of factors that influence perception?
Select correct option:

Factors in the setting, factors in the environment and factors in the motives
Factors in the perceiver, factors in the target and factors in the situation
Factors in the character, factors in knowledge and factors in experience
Factors in the personality, factors in the character and factors in the values
REF.
Factors Influencing Perception
• Perceiver
• Target
• Situation
17.   Faizan, a supervisor, has to choose between two different suggestions offered by employees about work schedule. Which one of the following will be most suitable for Faizan?

        Inductive reasoning
        Spatial visualization
        Deductive reasoning
        Perception
REF.
    Page no.49 book by Stephen p.robbins
Dimension    Description    Job example
Deductive reasoning    Ability to use logic and assess the iplication of an argument    Supervisor;choosing between two different suggestion offered by employees
18.   Which of the following  groups is defined by the organization’s structure?


        Informal
        Friendship
        Interest
        Formal
REF.
Formal groups—those defined by the organization’s structure, with designated work assignments establishing tasks
a. The behaviors that one should engage in are stipulated by and directed toward organizational goals.
b. An airline flight crew is an example
of a formal group   

19.   Which of the following is true of people with a Type A personality?
Select correct option:

They are generally content with their place in the world
They generally feel little need to discuss their achievements
They are easy going and relaxed that’s why take no tension of work
They have an intense desire to achieve and are extremely competitive
REF.
Type A individuals have an intense desire to achieve, are extremely competitive, have a senseof urgency, are impatient, and can be hostile
20.   Which of the following are the two dimensions of leader behavior explained in the Ohio State studies?

        Initiating structure and consideration
        Employee-oriented and production-oriented
        Concern for people and concern for production
       Operant conditioning and classical conditioning
REF.
The Ohio State Studies
• The most comprehensive and replicated of the behavioral theories resulted from research that
began at Ohio State University in the late 1940s. These researchers sought to identify
independent dimensions of leader behavior.
• They narrowed over a thousand dimensions into two dimensions—initiating structure and consideration.

[Sadia0786]

current quiz MGT-502-4,DATE[1].28-12-2010 SOLVED [/b


1.   The more consistent a behavior, the more the observer is inclined to ___.
Select correct option:

Attribute it to interpretation
Attribute it to internal causes
Attribute it to consensus
Attribute it to external causes
REF.
6. Consistency in a person’s actions. Does the person respond the same way over time? The moreconsistent the behavior, the more the observer is inclined to attribute it to internal causes.

2.   Sana is an honest and straightforward person. She believes her employees are all similarly honest and straightforward, ignoring signs that they may be manipulating her. What perceptual shortcut is Sana most likely using?
Select correct option:

Contrast effect
Halo effect
Stereotyping
Projection
REF.
• Projection
– Attributing one’s own characteristics to other people

3.   The employee writes a complaint letter to his manager. Putting his thoughts onto paper is an example of:
Select correct option:

Encoding
Messaging
Channeling
Cryptography
•   Encoding
–   Symbolizing--words, gestures, pictures, signs, etc
–   Transmitting--oral, writing, print media, nonverbal cues, electronic media, telephone

4.   The application of negative consequences or the withdrawal of positive consequences to reduce the likelihood of repeation of that same behavior is known as:
Select correct option:

Punishment
Negative Reinforcement
Positive Reinforcement
Rewards
REF.
Punishment
• The administration of negative consequences or the withdrawal of positive consequences to reduce the likelihood of repeating the behavior in similar settings
5.   Which of the following statements is true?
Select correct option:

Older employees have lower rates of avoidable absence than younger workers
Older employees are more likely to quit their job than younger workers
Older employees are perceived to be more flexible than younger workers
Older employees generally have lower productivity than younger workers
REF.
Age
older employees have lower rates of avoidable absence than do younger employees.

6.   Ahmed is responsible to transmit information to outsiders on organization’s plans, policies, actions and results. Which managerial role is he playing in organization?
Select correct option:

Disseminator
Spokesperson
Representative
Figurehead
REF.
• Spokesperson—represent the organization to outsiders on organization’s plans, policies, actions and results;serves as expert an organization s industry.

7.   Which of the following statement is TRUE about Type B individuals?
Select correct option:

They are extremely competitive.
They have a sense of urgency,impatient and hostile.
They are fast workers and prefer quantity over quality
They are more relax and easy going.
REF.
Type B individuals are more relaxed and easygoing

8.   A management function of a manager in which he/she maintains a network of outside contacts who provides favors and information is:
Select correct option:

Monitor
Leader
Liaison
Entrepreneur
REF.
Liaison.
maintains a network of outside contacts who provides favors and information

9.   Which of the following network structure requires high emergence of leadership?
Select correct option:

Wheel
Chain
All-channel
Diverse
REF.
The effectiveness of each network depends on the dependent variable you are concerned about. For instance, the structure of the wheel facilitates the emergence of leader, the all-channel network is best if you are concerned with having high member satisfaction, and the chain is best if accuracy is most important

10.   Robert Katz identified three essential skills that managers need to have in order to reach their goals. What are these skills?
Select correct option:

Technical, decisional and interpersonal
Technical, human, and conceptual
Interpersonal, informational and decisional
Conceptual, communication and networking
REF.
Management Skills
Robert Katz has identified three essential management skills: technical, human, and conceptual

11.   Which path-goal leadership style leads to greater satisfaction when tasks are ambiguous or stressful?
Select correct option:

Directive
Supportive
Participative
Reactive
REF.
Path-Goal Theory
• Directive leadership leads to greater satisfaction when tasks are ambiguous or stressful than
when they are highly structured and well laid out

12.   A national culture characteristic describing the extend to which a society feels threatened by uncertain and ambiguous situation and tries to avoid them is called________________
Select correct option:

Short Term Orientation
Long Term Orientation
Uncertainty Avoidance
Performance Orientation
REF.
Uncertainty Avoidance
A national culture characteristic describing the extend to which a society feels threatened by uncertain and ambiguous situation and tries to avoid them

13.   What sort of actions is most likely to be attributed to external causes?
Select correct option:

Actions that have high distinctiveness, high consensus and high consistency
Actions that have high distinctiveness, high consensus and low consistency
Actions that have high distinctiveness, low consensus and low consistency
Actions that have low distinctiveness, low consistency and high consensus
REF.
BOOK BY STEPHEN P.ROBBINS
PAGE NO.160. ATTRIBUTION THEORY.EXHIBIT 5-2

14.   Which of the following is NOT true of charismatic leaders?
Select correct option:

They have behavior that is unconventional
They are willing to take high personal risk
They have a vision and the ability to articulate the vision
They show consistency with their followers’ behaviors
REF.
key characteristics of  Charismatic Leader
• Vision and articulation
• Personal risk
• Sensitivity to follower needs
• Unconventional behavior

15.   E-Organizations rely MORE on:
Select correct option:

Team Decision Making
Individual Decision Making
Virtual-Team Decision Making
Group Decision Making
REF.
The e-organization, with its heavy reliance on the Internet, increases potential workplace distractions.Managers need to be particularly alert to the negative effects of cyber-loafing. In addition, the e-org will rely less on individual decision making and more on virtual-team decision making
16.   Difficulty in expressing emotions by an individual and understanding other's emotions is termed as:
Select correct option:

Anemia
Thalassemia
Alexithymia
Myopia
REF.
Some people have difficulty in expressing their emotions and understanding the
emotions of others. Psychologists call this alexithymia.

17.   Positive Mood includes all the following feelings EXCEPT:
Select correct option:

Excitement
Enthusiasm
Hostility
Overjoy
REF.
When workers are in positive moods, they feel exited, enthusiastic, active,
strong, peppy, or elated. When workers are in negative moods, they feel distressed, fearful, scornful, hostile, jittery, or nervous

18.   What term is used for the extent to which an individual displays different behaviors in different situations?
Select correct option:

Continuity
Integrity
Stability
Distinctiveness
REF.
• Distinctiveness: shows different behaviors in different situations.

19.   The tendency to be sociable,outspoken and friendly is known as
Select correct option:

Openness to Experience
Self Monitoring
Extroversion
Introversion
REF.
1. Extroversion
Refers to the tendency to be sociable, friendly, and expressive.
20.   SWhat does consensus refer to in attribution theory?
Select correct option:

There is general agreement about a perception
Different people perceive a situation similarly
Different people respond the same way in the same situation
All people behave precisely the same way in certain situations
REF.
• Consensus: Response is the same as others to same situation.